Spring Marine Management, a ship manager based in Athens, Greece, has added the Dualog Drive data transfer service to handle digital file synchronisation for its fleet of 25 vessels.
Spring Marine operates with a one-person IT department and relies on digital tools to minimise the time spent on administration of its systems, such as managing the workflow when distributing documents and data across the fleet.
“Transferring files and keeping documents up to date across a fleet has always been a challenge in our industry,” said Konstantinos Zacharias, ICT Manager of Spring Marine.
“Dualog Drive offers a very streamlined way of automating tasks. Once configured, I can relax because the system automatically transfers the documents from ship to shore and vice versa. I can now spend my time focusing on other important responsibilities.”
“We started with a few initial data transfer requirements and made tasks to fit those. After testing, we quickly expanded to solve more use cases and created additional tasks to suit these needs. We are confident Dualog Drive will become the perfect tool for future challenges.”
Installation of the system is managed using a series of ‘Link Activation Codes’ which allow the onboard systems to connect with the office, only requiring a small installation file to be sent to the captain with the appropriate code to allow the vessel to begin to receive or transmit data.
“The entire process with Spring Marine has been very smooth. They had clear goals to improve. Our objective has been to reduce the agony of managing data transfers between ship and shore. Based on customer feedback, we seem to have succeeded,” said Kyriakos Papapolydorou, Regional Sales Manager at Dualog.