NYK aims for digital improvement in tugboat crew management

Japanese shipping company NYK reports that it is to implement a range of digital services to improve the efficiency of crew attendance management and allowance calculations for seafarers working on tugboats.

Working in collaboration with software developer AIS Co (AIS), the vessel operator will roll-out the TRANS-Crew labour management system and will begin to explore options to digitally transform inspection work and skill transfer among crew members in the future.

As part of an effort to make tugboat employment more attractive, NYK launched its Tugboat DX Project in 2022 to use digital technology to address items identified as challenging when it comes to recruitment and ongoing employment. As the company researched tugboat-related operations, the issue of improving the efficiency of seafarer attendance and benefit calculations emerged as an area for improvement.

Tugboat operations and crew embarkation plans change frequently according to the schedules of large vessels. As a result, tugboat companies spend a lot of time and effort managing time and attendance, such as linking crew members’ embarkation plans to their actual movements or calculating the complex allowances that change with the crew’s position and time on board.

In April 2022, the law concerning labour contracts and working hours for seafarers was also revised, requiring strict control of working hours.

Based on these identified problem areas, NYK says it will implement new attendance management and allowance tabulation systems unique to tugboats into AIS’s TRANS-Crew. NYK and AIS plan to release the new functions for the software later this year, aiming to link the information entered and tabulated in the application with other commercially available payroll systems.

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Rob O'Dwyer
Rob O'Dwyer

Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here.

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