Crew data collection partnership agreed

Maritime telemedicine provider VIKAND has partnered with Scoutbase, a Danish tech company, to deliver a new data collection tool designed to provide insights into crew life on board to support engagement and corrective actions by leadership teams where required.

VIKAND will employ Scoutbase’s in-house developed technology to automatically collect anonymous feedback from seafarers and shore-based personnel on safety and critical issues, ranging from seafarer welfare to mental health and crew engagement.

 “VIKAND and Scoutbase share a common purpose around seafarer wellness and sustainability in the maritime industry,” said Peter Hult, CEO of VIKAND.

“The integration of Scoutbase’s safety and wellbeing tools into VIKAND’s healthcare solutions technology will give ship operators a better understanding of the real-time challenges faced by their crew members. This will help ship owners and managers to improve seafarers’ working conditions continuously and proactively.”

Ship operators will be provided with live information as it happens from their workforce delivered via Scoutbase’s software to allow direct action to be taken improve crew well-being, supporting safer vessel operations and health-related cost reductions.

“Scoutbase allows shipping companies to anonymously connect with their seafarers and gain a true understanding of their well-being onboard. Often, when fleet management teams connect with vessels, they only hear from the master and chief engineer. Scoutbase, however, provides a complete picture by continuously connecting with the entire crew,” said Yassin Askar, Co-Founder at Scoutbase.

“Our non-intrusive, simple and automatic AI feedback collection solution gathers daily instantaneous insights from thousands of seafarers, providing a leading indicator of the crew’s feelings and stresses.”

“By cutting through layers of administration and bureaucracy, Scoutbase gives a direct voice to the frontline, enabling proactive measures to improve mental health and overall wellbeing. Our solution focuses on preventing problems before they arise, promoting a healthier working environment.”

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Rob O'Dwyer

Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here.

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