It’s ON for OSM

OSM Maritime has launched a portfolio of digital services under the name OSM ON, to be delivered by the company’s Maritime Operations Center in Singapore that connects with all vessels under OSM management to provide shore-based support.

The operations centre was first opened in 2018, since which time it has been working on the development of a range of new analytics applications and services for its customers. OSM ON is part of that development, explains Bjoern Sprotte, COO and President at OSM Maritime.

“From the outset the centre has offered ‘always on’ fleet and business support services, but – together with tech start-ups – we’ve looked at finding new ways to fully unlock the value of the data we gather for the benefit of our customers, in the context of the unique industry experience and expertise OSM is built upon. OSM ON is a product of that drive,” he said.

“Over the past six months we’ve been trialling the service on ships under full technical management, and the results have exceeded our expectations. What we have is a truly effective way of monitoring and supporting operations of our crew on individual vessels.”

“Moreover we have seen the real benefits of looking at entire fleets and providing a new level of enhanced safety. With our competent staff, the centre operates as a point of contact and as a professional response team for emergencies and unforeseen incidents, while providing businesses with the insights and transparency to support decision making.”

The range of services available include emergency response support, asset risk management, and voyage safety and risk monitoring, all of which are backed by continuous data analysis and expert support from shore.

OSM says it has now completed the initial phase of the project and is opening up OSM ON for implementation by selected new clients, though it notes that it will continue to tailor and develop its services, with new applications likely to be added to the package in future.

“We pride ourselves on delivering according to individual needs, putting people first and understanding each customer’s segment, vessel, and business objectives,” said Mr Sprotte.

“In that sense we work as partners rather than simple suppliers, adding value wherever possible. As an example of this we are already working to develop additional OSM ON services to meet the specific needs of offshore and shuttle tanker customers.”

“We are committed to delivering the ‘future of ship management’ and to achieve that we never stand still. OSM ON is living proof of that ambition.”