Pacific Carriers Limited (PCL) has extended its maritime VSAT connectivity agreement with Satcom Global for a further five years, giving its fleet access to unlimited data on the AuraNow service.
PCL can use an integrated customer portal to upgrade the bandwidth capabilities of its Ku-band package as circumstances require, facilitating video calls, crew training and remote audits at sea, and can also downgrade bandwidth or even fully suspend the service without penalty should a vessel be on a lengthy port stay or in dry dock.
“With the industry going through a significant transition to digitalisation, there is a massive demand for remote services, data collection, enhanced cybersecurity, and improved crew welfare,” said Ron Fong, Head of Fleet IT for PCL.
“Through our accelerated effort in digital transformation, we are continuously driving operational excellence and building resilience in our fleet management.”
“We hope to continue our existing partnership with Satcom Global to deliver seamless communication connectivity to optimise our navigational and operational performance.”