Switzerland-based chemical company Clariant has agreed a deal with supply chain visibility firm FourKites to provide tracking data on its ocean shipments.
The company notes that, in the six weeks after implementing the technology, Clariant achieved its highest-ever tracking percentage for international shipments.
FourKites will be used by all of Clariant’s internal stakeholders across all business units, as well as its customers, to provide alerts and updates, along with dynamic predictive estimated times of arrival (ETAs) throughout transit.
“FourKites was the preferred solution that could help us gain real-time visibility on our ocean shipments and service enhancement for customers,” says Yannick Jehli, Head Global Logistics Solutions Services at Clariant.
“The highly accurate ETAs enable us to automatically give all our global stakeholders the tracking data they need, exactly when they need it, without the hassle of multiple systems and inefficient manual tracking. Not only will this enhance our customers’ experiences, but it will help us stand out amongst competitors.”
“The KPIs and analytics from FourKites will play a crucial role in managing our global supply chain. Being able to track things like OTIF (On Time In Full) metrics and carrier performance will help us quickly spot areas of improvement and thus drive up customer service and efficiency throughout our global operations. We are looking forward to a long and successful partnership.”
