Shipping line MSC has agreed a new partnership with the New York Shipping Exchange (NYSHEX) to optimise its ocean freight contract management.
MSC will integrate NYSHEX’s cloud-based platform into its processes to gain real-time insights into contract performance, with the system digitalising key contract terms, allocations, and service levels.
This data is then overlaid with live data on bookings, container milestones, and vessel schedules through automated workflows.
The shipping company will also receive automated alerts on booking patterns, to support proactive responses to market changes and trends.
“The NYSHEX solution will give us greater visibility of our ocean contracts, with real-time monitoring and automated alerts on booking patterns,” said André Simha, CDIO, MSC.
“It will enable us to streamline the way we fulfil contracts and resolve exceptions, keeping our customers at the heart of every discussion and decision.”
