Arklow Shipping extends VSAT deal

Arklow Shipping has signed a new fleetwide contract extension with Satcom Global for its AuraNow VSAT service, also incorporating its newbuild vessels.

Under the terms of the deal, the Irish ship owner and charterer will only pay for the bandwidth required by each vessel in 24-hour increments across its fleet of R-Class and G-Class vessels.

Activated on a monthly Ku-band base package with a CIR guaranteeing data speeds, Arklow can change the bandwidth on its vessels at any time in order to meet their communications requirements on board, using the AuraNow customer portal to upgrade immediately in blocks starting at 24 hours.

The system also allows users to schedule bandwidth downgrades or even fully suspend the service without penalty, where necessary.

“Our chartering, technical and crewing departments are very happy with the performance of AuraNow as we continue to accelerate our digital transformation,” said Declan Lott, IT Manager at Arklow Shipping.

“The flexibility of Satcom Global’s solution provides the opportunity to change our bandwidth on a daily basis to access more data, both for work tasks and for crew downtime on board the vessels. Crew can use as much data as they like on their own devices with the BYOD functionality, giving them freedom to browse the internet and keep in touch with loved ones at home, which is crucial for crew welfare.”

The VSAT service is delivered using the Intellian NX series of maritime antennas, with Arklow’s regionally trading vessels using 4G back-up communications. The larger globally trading vessels have also installed Intellian C700 units, delivering the Iridium Certus service.

In addition to satellite communications, Satcom Global has upgraded Arklow’s CCTV safety and security systems, retrofitting equipment on all existing vessels and installing CCTV on new vessels, in addition to installing Intellian TVRO on the latest G-Class vessels.

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Rob O'Dwyer

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