Alfa Laval is expanding its remote service offering using Augmented Reality (AR) to assist crews with troubleshooting and equipment performance, developing scalable tools to provide continuous access to expert support for vessels at sea.
The company says it has now validated these tools’ capabilities through trials with Maersk, Anglo-Eastern, and Everllence PrimeServ.
The trials included troubleshooting for Ballast Water Management Systems (BWMS), fuel and lube oil purifiers, and oily water separation systems.
“By using AR guidance, our remote experts can see exactly what the crew sees and guide them step by step through complex tasks,” said Søren Helmuth Jensen, Senior Vice President Technology Development, Business Unit Marine Solutions at Alfa Laval.
“We’ve already applied AR-supported remote assistance in real onboard cases, including boiler emergency operation, manual discharge of a separator, assessing the status of a Freshwater Generator (FWG), and troubleshooting a Methanol fuel supply system.”
