BASS launches online crew portal

Maritime software company BASS has launched its new BASSnet Crew Portal, a web-based app that gives seafarers access to personal details, sailing plans and travel documents from their ship or on shore.

The app displays real-time crew information and can be used on any browser that supports progressive web apps, such as Chrome, Edge and Safari, BASS says

Crew can register at the app URL to begin using the Crew Portal, with all communication secured by default via Secure Sockets Layer (SSL) encryption, through use of HTTPS.

Seafarers can directly update personal information on the system, signal availability, or provide details of new or revised licences, certificates and travel documents.

Travel details are also available, with the app displaying itinerary details for flights, hotel bookings and ground arrangements. App data is synchronised with the shipping company’s BASSnet HR Manager System software for the crewing manager’s review and approval.

“Managing crew across multiple ships can be a costly, time-consuming and logistically complex process,” said Per Steinar Upsaker, CEO and Managing Director of BASS.

“Our goal was to create an ecosystem that drives stress-free, straightforward and timely information exchange between seafarers on board vessels and their crewing managers at the office. This cornerstone of effective crew management was a must for us to achieve. The Crew Portal app is an invaluable bridge for effortless two-way communication on the go.”

Crews can additionally use the online system to actively accept or reject proposed activities such as training events, and can upload attachments directly online. Claims can be posted and receipts added from the crew member’s phone, along with transaction amounts in multiple currencies.

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Rob O'Dwyer

Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here.

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