Solstad Offshore has renewed its connectivity contract with Marlink, committing 65 offshore vessels to Marlink Ku-band VSAT services with L-band backup.
The companies have an existing relationship stretching back 10 years, with the latest deal allowing Solstad vessels to choose their own specific hardware setup from five different packages, ranging from basic 4G connectivity to a fully managed single or dual antenna VSAT system.
“Reliable links with shore are vital in today’s industry to ensure operational efficiency and vessel safety, as well as improving quality of life for vessel crews by keeping them in touch with families ashore,” said Christian Nesheim, ICT Director, Solstad Offshore.
“Many of our clients work in the highly demanding oil and energy sector, and by providing them with outstanding connectivity Solstad will continue to deliver value at every level.”
The onboard connectivity services can be managed using an online Self-Service portal, allowing Solstad to dynamically up- or down-grade their bandwidth allocation, activate or deactivate services such as content filters, and change their coverage area.
To avoid unauthorised use of the portal, user accounts will be allocated with appropriate access rights. Support tickets, changes and invoices will also be handled via an online customer portal.