Container shipping company Hapag-Lloyd has introduced a new near real-time monitoring system for its reefer containers, which will provide customers with access to a range of data sets relating to the condition and location of their reefer containers.
The ‘Hapag-Lloyd LIVE’ product will initially be launched for a select group of customers before gradually being made available across the reefer fleet as the company proceeds with the implementation of the monitoring devices on 100,000 containers.
At launch, the service will provide data on parameters including actual temperature set points, supply and return air temperatures, GPS location information, and container track and trace events.
To view the data, the system will provide functionality such as customisable graphic temperature limits, a map mode, and downloadable data sets as part of the ‘basic product’, with all services accessible via the ‘Hapag-Lloyd Navigator’ customer dashboard launched in December 2019.
“At the core of our Strategy 2023 is an enhanced differentiation by offering unrivalled levels of reliability and service quality. To be number one for quality is the ultimate promise to our customers and a strong differentiator from our competitors,” said Juan Carlos Duk, Managing Director Global Commercial Development, Hapag-Lloyd.
“Hapag-Lloyd LIVE significantly increases the reliability of the global supply chain and the accountability of all parties involved. We are committed to the highest level of transparency by making data available unfiltered and untampered.”
The remote container monitoring devices will be developed by Globe Tracker ApS. The transmitters send data whenever the vessel is within mobile network coverage – up to every 15 minutes when connected to a power source, or every four hours when not.