A group of maritime organisations including Safebridge, volunteer group Container Shipping Supporting Seafarers (CSSS), data analytics company Motion Ventures, and the Universities of Manchester and Plymouth in the UK have joined forces to build a digital platform aimed at improving the emotional well-being of seafarers.
The Safebridge CrewCare app aims to assist crew managers in monitoring the status of seafarers’ well-being, general health and COVID-19 risks, while providing an opportunity to take immediate action and offer direct support where required.
The app incorporates a questionnaire based on techniques medical practitioners use to make decisions when presented with a patient’s symptoms. An algorithm rates the multiple-choice answers given to rate the mood of the seafarer from 1 (low risk) to 10.
If a user scores 9 or 10 that result is flagged and action can be taken by the ship management company to mobilise appropriately qualified personnel in support of the individual.
The app also features an integrated communications function and provides access to the International Seafarers’ Welfare and Assistance Network (ISWAN) helpline SeafarerHelp.
“Each organisation participating in this project collectively applied its knowledge, expertise, and capabilities to contribute to the CrewCare app’s vision and success,” said Emmanolia Kolias, Global Sales Leader, Safebridge.
“As a result, CrewCare makes it possible to create a real-time connection between crew managers and their seafarers, offering the level of support that goes far beyond career development.”
“We all know that seafarers’ access to support is critical, and this app allows crew managers to precisely achieve that and ensure that seafarers make it home safely.”