NSB Group adds remote support for vessel maintenance

Shipping company NSB Group (Niederelbe Schiffahrtsgesellschaft) reports that it has completed the deployment of a range of digital remote access technologies to support fleet operations following a period of testing and evaluation.

The services will be delivered by Marlink subsidiary Telemar, which worked with NSB’s own team of superintendents to develop a customised programme of maintenance and compliance processes. The two-year contract will include shore-based maintenance including remote service co-ordination for troubleshooting and diagnostics.

The contract covers specific equipment including annual radio survey, bi-annual magnetic compass calibration, annual VDR (Voyage Data Recorder) performance testing and the certification, single gyro compass overhaul, annual radar inspection, radar magnetron replacement and maintenance of SART/EPIRB, GMDSS, handheld radios and VDR beacons.

Telemar World Service 4.0 (TWS), a web-based tool for managing service due dates, will be made available to coordinate jobs across the NSB fleet, providing visibility on service intervals and optimising vessel availability.

NSB Group currently has about 50 vessels under management, with 1,700 people at sea.

“The goal of NSB Group is to ensure the best ship management experience for our customers at a worldwide scale, constantly improving our services to the evolving needs of our clients,” said Selvam Panneer, Chief Operating Officer of NSB Group.

“Maintaining our required level of vessel availability means knowing that our assets are in optimum condition and in full compliance, thanks to comprehensive cover from Telemar.”

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Rob O'Dwyer
Rob O'Dwyer

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