Marlink adds six new support centres

Marlink has announced plans to expand its service network in strategic maritime locations with the addition of new customer support centres in six global cities.

The centres will be established in Houston, Bratislava, Athens, Dubai, Singapore and Tokyo, with the company planning to move away from a centralised model to focus on a more local approach.

Marlink says that it has also improved its second level Maritime Network Operations (MNOC) by expanding its operations coverage in Bratislava to operate 24 hours a day, bringing it into line with its Eik teleport in Norway and IT Solutions Support office based in Manila.

“As the maritime and energy industries increasingly engage with digitalisation there is a growing need to reflect the demand for dedicated expertise within our support network,” said Tore Morten Olsen, President, Maritime, Marlink.

“Our new regional customer support centres demonstrate our commitment to constantly improve support for customers adopting complex digital operations.”

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Rob O'Dwyer

Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here.

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