Veson adds AI-powered claims management to IMOS

Veson Nautical has introduced a new AI-driven module for its IMOS freight management system, aimed at streamlining demurrage claims processing.

The IMOS X Claims CoCaptain tool is designed to automate manual tasks and improve visibility across the claims workflow. Built into the IMOS platform, it uses artificial intelligence to extract key data from voyage documents and emails, integrating directly with financial systems to share updates.

“Claims CoCaptain reflects our deep commitment to solving maritime challenges with technology that is both innovative and grounded in real-world workflows,” said Eric Christofferson, Chief Product Officer at Veson Nautical.

“As the claims settlement process is a critical and costly part of the freight contract lifecycle, managing both from a single platform provides numerous efficiencies and reduces errors. The IMOS foundation and data will allow claims specialists and operators to more strategically manage the claims outcome.”

The module is available via IMOS X, Veson’s latest user interface, for all IMOS platform clients.

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Rob O'Dwyer

Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here.

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