GTMaritime has launched an AI email management capability for its GT Mail platform to help vessel crews and shore-based staff manage high volumes of operational email traffic.
AI Email Intelligence automatically categorises incoming emails into operational areas including port arrivals, compliance, cargo operations and crew communications, while generating summaries and highlighting messages requiring action.
The system also allows users to acknowledge emails that have been handled, providing visibility of which communications have already been reviewed.
“Vessel crew are dealing with huge volumes of email traffic every day, and it is becoming increasingly difficult to ensure important operational information is identified and acted on quickly,” said Jamie Jones, Managing Director of GTMaritime.
“This is about helping onboard teams spend less time managing their inboxes and more time focused on operating the vessel. By highlighting what matters most, GT Mail helps officers quickly identify priority communications, understand what action is required and spend less time working through routine emails.”
“Ultimately, it gives captains and crews greater confidence that important operational information won’t be missed, while freeing up valuable time for higher priority tasks.”
The feature is built into the latest version of GT Mail and can be enabled without deploying additional software or changing existing workflows.
